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Navigate your way through the complexities of the ICAO English Proficiency Exam with our comprehensive FAQ. From understanding the test structure to insights into our unique practice exam, find the answers to all your queries here. Our aim is to equip you with the necessary knowledge and confidence to excel in your aviation English journey.

  • What is the ICAO English Proficiency Exam?
    The ICAO English Proficiency Exam is a test designed to evaluate the English language proficiency of aviation professionals, such as pilots and air traffic controllers. It assesses your ability to use aviation English in a range of situations relevant to your role.
  • Can I take the test for initial issuance of my language rating?
    Absolutely! Our test is designed for both initial issuance and renewal of your language rating.
  • Why does the Level 4 test cost less?
    The Level 4 test is priced lower because it consists of a shorter test duration and fewer questions compared to higher proficiency levels. This allows for a more focused assessment while providing a cost-effective option for individuals seeking a Level 4 language rating.
  • What happens if I answer a question incorrectly during the test?
    The test is designed to assess your overall language proficiency. A single incorrect answer won't significantly impact your overall score. The important thing is to try to communicate effectively throughout the entire test.
  • Is there a time limit to take the test after purchasing it?
    No, there's no time limit. You can take the test at your convenience after purchasing it.
  • Can I take breaks between questions during the test?
    No, the test is designed to be taken in one sitting to ensure fair and consistent results.
  • Can I reschedule a test?
    We understand that there may be situations where you need to reschedule your test. There is NO penalty for rescheduling a test!
  • Can I cancel my appointment and get a refund?
    We understand that unforeseen circumstances may arise, requiring you to cancel your test. If you cancel your test more than 24 hours before your scheduled test time, we will refund your test fee minus a small administrative charge of 15€. If you cancel within 24 hours of your test time, no refund will be provided.
  • Will my CAA accept your test?
    Our test is accepted and has been accepted by a wide range of Civil Aviation Authorities worldwide which include: 🇦🇹 Austria 🇧🇪 Belgium 🇧🇬 Bulgaria 🇭🇷 Croatia 🇨🇾 Cyprus 🇨🇿 Czech Republic 🇩🇰 Denmark 🇪🇪 Estonia 🇫🇮 Finland 🇫🇷 France 🇩🇪 Germany 🇬🇷 Greece 🇮🇸 Iceland 🇮🇹 Italy 🇮🇪 Ireland 🇱🇻 Latvia 🇱🇹 Lithuania 🇱🇺 Luxembourg 🇲🇹 Malta 🇳🇱 Netherlands 🇳🇴 Norway 🇵🇱 Poland 🇵🇹 Portugal 🇸🇲 San Marino 🇷🇸 Serbia 🇸🇰 Slovakia 🇸🇮 Slovenia 🇪🇸 Spain 🇸🇪 Sweden 🇨🇭Switzerland
  • I don’t find your organization on my CAA’s list of approved test organizations. What should I do?
    If you can't find our organization on your CAA's list, please contact us. We'll provide you with the necessary information and assistance to verify our accreditation with your CAA.
  • My license is issued in a specific country. Will the relevant CAA accept your test?
    Our test is internationally recognized and widely accepted. However, acceptance can vary by country. We recommend reaching out to your specific CAA for confirmation.
  • Why should I consider taking the practice test?
    Our practice test gives you a real feel for the actual exam, allowing you to understand the format and type of questions. Although it's not officially graded, it provides valuable feedback on areas where you may need to improve before taking the actual test.
  • What's the difference between the actual test and the practice test?
    The practice test mirrors the actual test in format and content. However, the practice test results are not official and won't be recognized by CAAs. It's designed to help you prepare for the actual test and improve your performance.
  • How is my test assessed and evaluated?
    Your test is evaluated by authorized Language Proficiency Examiner, who rate your performance according to the ICAO language proficiency standards.
  • Can I repeat the test if I don’t achieve the desired result?
    Yes, if you don't achieve the desired result, you can retake the test after a recommended period of further study and practice.
  • Will you inform my Civil Aviation Authority (CAA) about my result?
    No, we do not inform your CAA about your result. You'll receive a certificate via email, which you'll need to submit to your CAA for validation. If your CAA requires specific forms, we will send them to you at no extra cost when you receive your certificate.
  • Can I replay the questions in the test?
    Yes, you can replay the audio questions during the test. This will not impact your score, unless you clearly show a lack of comprehension.
  • How long does it take to receive my test result?
    Test results are usually emailed within one business day of taking the test.
  • How safe is my payment?
    We use Stripe as a secure payment gateway to process payments. Your credit card details are encrypted and not stored on our servers.
  • What do you do with my data and recordings once I have finished my assessment?
    We value your privacy. All personal data and recordings are stored securely and are only used for the purpose of the test assessment. By Law your assessment is stored in our secure servers for a period of 7 years, afterwards, they are permanently deleted from our servers.
  • Can I take the test on my phone/tablet?
    Yes, our platform is mobile-friendly, and you can take the test on a device that suits you, as long as it has a stable internet connection and a working camera and microphone.
  • I haven't received a confirmation email to verify my email address. What should I do?
    Please check your spam or junk folder. If you still can't find the confirmation email, get in touch with our support team.
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